FREQUENTLY ASKED QUESTIONS:
Hall Therapy Services
INSURANCES WE ACCEPT:
Blue Cross Blue Shield
Tricare for Life
Hall Therapy Services will file any insurance on your behalf. We request you bring in all current information on your initial visit and make sure that we are made fully aware of any changes. Typically, therapy falls under the major medical section of your insurance which may require payment of an annual deductible and co-insurance amounts. Payment for services are required at time of service. For the most accurate quote please contact us with your name, date of birth, and policy number. We will be more than happy to verify your coverage and notify you in advance of any payment requirements. Billing is submitted daily and most insurance carriers respond within 30 days. Patient statements are mailed out on the first of every month. The statements only reflect the services processed by insurance and due by the patient. If there is any auto insurance, accident insurance or attorney involvement please notify us immediately.
WHAT IS THE HISTORY OF HALL THERAPY?
Brent Hall founded Hall Therapy Services in 2010 with the goal of establishing a family centered occupational/physical therapy facility that focuses on the individual patient through hands-on and personalized care. Our hope is that you allow our family to care for your family.
WHAT DO I NEED TO BRING WITH ME?
Please bring your photo ID, insurance cards and a list of your medications. If your physician gave you a referral for therapy please bring that along with any other medical information that may be pertinent to your care. If available, please bring any diagnostic reports including MRI results and post-op reports.
HOW SHOULD I DRESS?
Comfortable attire similar to workout clothes are recommended. It is necessary to expose the area in which we are treating. If we are treating you for your knee please wear shorts or pants that can easily be pulled up and over your knee. If we are treating you for your shoulder a tank top or button up shirt will be best. If, at all possible, please do not wear dresses or skirts, but if necessary, please wear shorts under your dress.
HOW LONG WILL EACH TREATMENT LAST?
Please allow 1 - 1 1/2 hours for the initial visit and an hour for each follow up appointment. There is paperwork due on your first visit. Please bring the completed forms with you or arrive at least 10 minutes early.
HOW MANY VISITS WILL I NEED?
This varies from patient to patient, but is always based on medical necessity. A typical referral is usually for 2-3 times per week for 3-4 weeks. Post operative patients have set protocols that we follow to ensure your best recovery. A plan of care will be reviewed with you during your initial evaluation.
WHY IS PHYSICAL/OCCUPATIONAL THERAPY A GOOD CHOICE?
There are too many great reasons to list! We have seen many patients regain motion and function which allowed them to avoid surgery or other evasive procedures. You can live a life with more function and less pain. Let us show you how!!!
WHY ARE PEOPLE REFERRED TO PHYSICAL/OCCUPATIONAL THERAPY?
Patients are most commonly referred due to an accident, a surgery or for a chronic issue that is causing pain. Our primary goal is to increase your quality of life by providing treatment to increase function and decrease pain.
WHO WILL SEE ME?
Every visit will be by a board licensed therapist that is highly trained and specializes in orthopedic care.
IS PHYSICAL/OCCUPATIONAL THERAPY PAINFUL?
Our primary goal is to decrease your pain; however, there will be times that you may feel some pain or discomfort. This will be temporary and hopefully very brief. Post operative care including total joint replacements, rotator cuff repair, ACL repair, etc.... can be painful when we start range of motion activities or weight bearing activities that were restricted due to surgery or set protocols. Our ultimate goal is that you are discharged with no pain and full function.
WHAT TYPES OF TREATMENTS WILL I RECEIVE?
Every treatment is different because every patient is different. Your plan of care will be established on your initial evaluation and modified throughout your care depending on your response to therapy. A full list of services is located under the services tab at the top of the screen.
WILL I GET A MASSAGE AT PHYSICAL/OCCUPATIONAL THERAPY?
All of our therapist are trained manual therapist; however, we do not have a massage therapist on staff. Massage therapy is typically not a covered service under most insurance plans. Manual therapy includes soft tissue mobilization and certain types of massage techniques can be utilized during your care. We are constantly monitoring your progress and will change your treatment regimen based on your progress with care.
WHAT HAPPENS IF MY PROBLEM OR PAIN RETURNS?
Please give us a call. Depending on how long it has been since your discharge we may be able to schedule you for a re-assessment.
CAN I GO TO ANY PHYSICAL/OCCUPATIONAL THERAPY CLINIC?
Yes, as long as you have a physician's order for therapy any facility can accept your order. Choose convenience, choose location, choose a caring group of therapist who will provide personalized care to expedite your recovery. Choose Hall Therapy Services
CAN I GO DIRECTLY TO MY PHYSICAL/OCCUPATIONAL THERAPIST?
We do perform free accident screenings; however, we are required to have an order from a physician, physician's assistant or nurse practitioner in order to perform your treatment.
CAN MY THERAPIST PROVIDE ME WITH A DIAGNOSIS?
Your therapist will take the time to explain to you the diagnosis issued by your physician and will keep in contact via evaluations, progress reports and daily notes notifying your physician of any updates or changes in your care. We may recommend that you follow up with your physician or recommend different specialist depending on your case, but ultimately, the diagnosis is issued by your physician and is not issued by your therapist.
WHAT WILL I HAVE TO DO AFTER PHYSICAL/OCCUPATIONAL THERAPY?
Every patient will be educated and issued a home program. It is important that you adhere to any restrictions and follow any set protocols until you are fully released. Adhering to the home program and continuing with any home instruction will be crucial in maintaining function and decreasing pain.
IS MY THERAPIST LICENSED?
Yes, every therapist and assistant is licensed by the State of Alabama Board of Physical Therapy or Occupational Therapy